Airlines offer bushfire assistance

Airlines offer bushfire assistance

06 January 2015

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Australia — Airlines including Qantas, Virgin Australia and Jetstar are offering assistance to passengers affected by bushfires in Victoria and South Australia.

Both Qantas and Jetstar will provide options for passengers affected by bushfires in both states including waiving rebooking and cancellation fees, and offering refunds.

Virgin Australia also said it would be offering assistance to any passengers affected by the bushfires who require changes to existing bookings.

Passengers who planned to fly this week and have been affected by the bushfires are able to have existing bookings altered or cancelled without change or cancellation fees.

Virgin Australia is also offering support to fire crews travelling to South Australia this week, including special discounted fares and an increased baggage allowance which will enable firefighters to carry necessary equipment with them.

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